Frequently Asked Questions

Shredding is the most important step in keeping your information secure both in the workplace and at home. Eliminating certain data in a timely fashion limits your liability in litigation and protects proprietary information. Our paper shredding service will securely eliminate confidential information.

Most office-size paper shredders take time to feed and cannot accommodate sizable quantities of documents. Office shredders typically shred into strips which can be easily put back together by anyone looking to steal confidential information.

Absolutely, small organizations have limited personnel resources and they may need to outsource paper shredding more than larger companies. Small businesses are many times more vulnerable than large organizations. Shredding documents means you are mitigating the risk of information falling into the wrong hands.

When you consider how much it costs for one of your employees to do the job, you’ll find outsourcing this tedious task to a professional shredding company will save you time and money.

South Bay Document Destruction is not limited to paper and files. We handle product destruction of manufacturing over runs, counterfeit goods and quality control rejects. Our heavy duty shredding equipment routinely destroys apparel, shoes, handbags, toys, video tapes, x-rays, hard drives, discs or CD Roms.

The period of time that business records are stored should be determined by a retention schedule that takes into account the useful value of documents to the business and governing legal requirements.

Nothing more than deposit them in the bins and consoles placed around your office. There is no need to remove paper clips, staples, or any other type of binding.

All shredded paper material is recycled and any other materials are disposed of in the most environmentally safe manner.

Yes, we offer on-site mobile shredding and drop off shredding services which offer the ability to witness the shredding of your documents/products.

Customer service representatives are available at our office to provide personal customer support from 6:00am – 4:30pm PST.

We issue a Certificate of Destruction anytime records have been destroyed for customers to keep for their records.

NAID is the non-profit trade organization of the secure destruction industry. Founded in 1994, its mission is to promote proper destruction of all forms of discarded media containing personal and proprietary information.

NAID is the non-profit organization that sets the standards for the document destruction industry. NAID certification verifies the shredding organization is adhering to strict security protocols. When NAID certifies an organization they undergo an audit of their hiring practices, security procedures, equipment, security cameras, service vehicles and facilities. These are some of the security specifications that NAID auditors verify:

  • All employees undergo local and federal background checks prior to hiring and throughout the course of employment
  • Written security procedures are followed
  • Access to materials is restricted at all times
  • Containers and vehicles protect information from unauthorized access at all times during transport and processing
  • There is an audit trail, including CCTV image capture and retention, and a thorough, documented chain of custody

More than half of NAID certification audits are unannounced, “surprise” audits. NAID certified information destruction companies operate every day with the knowledge that they could be audited without notice.

Please refer to www.naidonline.org for more information


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